Account Manager

Location: VAN, TOR
Field: PR/Communications
Min. Experience: 4-5 year(s)
Basis: Full-time

Description:

Talk Shop is an international full-service, integrated communications agency redefining content to help organizations get known and be understood. Our purpose is to spark meaningful conversations that resonate and endure through innovative communication strategies in public relations, corporate communications, and digital media.

We value bright ideas and are always looking for smarter ways to work. Our team is made up of smart, driven, kind people who celebrate each other’s successes and learn from our mistakes. Our team enjoy perks like flexibility, paid time off for volunteer days, learning and development sessions and competitive pay.

About the Role

As an Account Manager, you will bring your passion for storytelling and deep knowledge of communications and the media landscape to lead a diverse portfolio of accounts across various sectors, including technology, lifestyle, non-profit, real estate, professional services, healthcare, and more. As a key member of Talk Shop’s integrated team, you will enhance visibility and brand awareness for our clients, project various accounts and create impactful communication strategies that move the needle. Your responsibilities will range from securing media coverage in top-tier publications to supporting internal communications and executing engaging events. This position offers you the opportunity to grow your career while being backed by an award-winning team dedicated to excellence.

Location

The successful candidate must be based in Vancouver or Toronto. We are currently operating under a hybrid model of work-in-office and work-from home. As both team and client interactions are important in this role, in-office presence, as well as being on-site for client work, will be required.

Start Date: January 2025

A day in the life of a Talk Shop Account Manager:

• Develop and execute smart PR strategies that drive client success
• Lead account management, ensuring we’re wowing our clients with impactful coverage, clear client communication and met deadlines
• Manage and mentor a team of Account Associates
• Build and maintain strong, long-term client relationships, leading all client communications from calls to daily emails
• Proactively identify new opportunities to better serve clients
• Write impactful media pitches and content
• Come up with bright ideas and solutions - if your pitch hasn’t landed, you’ll lead discussions with your wider account team about what else we can try
• Support Business Directors with business development as needed
• Mentor and manage a team of associates, supporting them with prioritization and meeting clients KPIs
• Participate in Talk Shop culture events and touchpoints - we work hard, but make time for each other

Requirements:

• 4-5 years of tech PR experience, either at an agency or a tech company
• Passion and interest in the PR and communications industry - you read Adweek, and up to date on the most innovative campaigns and have a list of X dedicated to media
• Confidence leading client communications - you are a clear communicator and enjoy building relationships with your clients
• Proven track record in securing high-profile media coverage
• Exceptional creativity and storytelling abilities
• Excellent writing
• Ability to manage priorities in a fast-paced environment
• Team player with a passion for mentoring others
• Extreme attention to detail – you take pride in the high-quality, client-ready work you produce
• Excellent interpersonal skills – ability to contribute to a high-performing team environment
• The Talk Shop team values humility, ingenuity, humour, and integrity. We think you’ll be a great fit if you love to see your hard work come to fruition, celebrate achievements, and connect with your team

Total Rewards

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. We offer a salary in a range between $70-90K annually, and will be based on relevant experience. In addition, we offer a comprehensive benefits package including health, dental, and wellness programs.

After 3 months of employment, the individual will be entitled to Talk Shop’s benefits program, which includes:

• Enrollment in an extended health, vision/dental plan
• Annual $500 flexible health spending account
• 3 weeks of paid vacation
• Ability to work remotely
• Sick days and personal days
• Partial mobile phone reimbursement
• Annual performance reviews

How to Apply

Please apply through the Careers Page on our Website. Click Apply for This Job, complete the form and attach your resume and LinkedIn profile. Talk Shop is committed to ongoing conversations with candidates and our team to ensure accessibility needs are accommodated. We are dedicated to fostering an inclusive workplace that values diversity in all its forms. We encourage individuals from minority backgrounds to apply for our open positions, as we believe that diverse perspectives drive innovation and success. We are committed to creating a supportive environment where everyone can thrive and contribute to our collective goals. Successful candidates will be contacted and while we appreciate the time required to apply, we ask that no applicants call the office to follow up.

Important Notice: Please be aware that Talk Shop does not engage with potential candidates via social media platforms or WhatsApp for job-related communications. Any such contact should be considered suspicious and disregarded. All official communications regarding job opportunities will be conducted through established channels, such as email or phone calls from verified Talk Shop Media representatives. Thank you for your understanding.

Apply Here