Location: Los Angeles, CA
Field: PR/Communications
Min. Experience: 5-6 year(s)
Basis: Full-time

Description:

At Murphy O’Brien, our client relationships are top priority. We’re looking for a dedicated Account Manager to maintain our clients’ accounts and play an important role on the team. They are responsible for effectively balancing seven to nine client accounts while overseeing the work of their junior team members and reporting to upper management. Major responsibilities include pitching and securing media results for all clients, coordinating the team’s overall outreach efforts, assisting in developing strategy and creative campaign suggestions, and connecting with key client contacts. Account Managers must have excellent writing, communication, and presentation skills as well as maintain close relationships with key media and effectively lead others. 

Requirements:

Media Relations

Drive and secure consistently strong media results.

Secure high impact regional and national print features as well as pitching broadcast and digital outlets

Follow media outlets important to our clients to uncover contacts and opportunities

Establish and maintain strong relationships with top-tier media and editorial decision makers

Have a proficient understanding of social media outlets and trends; able to advise clients when it’s appropriate to share secured coverage on social media.

Review and edit media lists

Provide guidance to junior team members on their targets, both tactically and strategically, while self-focusing on media that matters most  

Social Media

Manage influencer partnerships and contracts

Recommend influencers for relevant PR campaigns

Provide social media extension ideas as part of larger campaigns and brainstorms  

Client Relationships

Develop a lasting relationship with daily client contacts

Operate as industry experts, maintain strong industry and competitive knowledge

Provide long-term client retention and satisfaction by ensuring that client needs and expectations are achieved

Book and potentially host client media tours

Attend and co-lead client meetings and presentations

Able to lead client calls without an AD or VP Communicate with key client contacts, including answering questions or requests and discussing strategy without having to seek approval/advice from account lead

Coordinate and potentially staff press trips

Account Management

Write and edit pitches, press kit collateral and other documents

In some cases, responsible for preparing conference call agendas

Contribute and often lead annual PR plans and timelines in advance of expiration and renew/update throughout the year

Contribute creative campaign suggestions and share new ideas

Delegate resources effectively and track team performance

Responsible for developing and managing junior team members, while also managing up when appropriate

Effectively keep track of hours, deadlines, upcoming initiatives, workflow Meet with account team members regularly to review account priorities and challenges 

Leadership

Hold team members accountable for results and performance

Coach, encourage and motivate junior team members

Feel empowered in a leadership role to guide account direction 

Agency Wide Responsibilities

Participate in training and development workshops, monthly companywide meetings, account team meetings, monthly practice team meetings and ongoing agency brainstorming sessions

As needed, participate in, and prepare for, new business meetings In some cases, research, identify and contact potential new business prospects

Interview potential candidates when needed 



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