We're looking for a strategic and creative Social Media Account Manager to join our close-knit Toronto team and lead client accounts at Duet Digital. The ideal candidate is a confident communicator and content creator with 3–5 years of digital marketing experience, strong client management instincts, and a deep love for the social media landscape — with particular strength in lifestyle, hospitality, beauty, wellness, and culinary brands.

This is a hands-on role with a creative edge. You'll lead day-to-day client relationships, set strategy, mentor Duet Digital coordinators, and roll up your sleeves to create scroll-stopping content. You'll also travel about once a quarter across North America to capture content on-property for our growing roster of hotel clients — so a love of travel and an eye for telling a place's story are a real plus.

At Duet, we offer clients a high-touch, personalized experience and a full-service team with proven international media and influencer relations, social media, crisis comms and brand storytelling skills. Beyond delivering measurable results, we're a trusted partner to our clients and a team that believes in telling stories that matter, holding each other accountable, and celebrating wins together — big or small.

The Perks

• Comprehensive employee health benefits
• Paid vacation and flex days
• Once-a-month paid Wellness Days
• Work-from-anywhere policy
• Team performance bonus structure
• Monthly learning workshops to develop our team's skills
• Bubbly Fridays to celebrate the week
• A fun office space in downtown Toronto, and a hybrid work from home schedule

Role Responsibilities

• Manage and lead all client relationships across your account portfolio
• Manage and mentor coordinators who support your accounts
• Develop digital strategy and campaigns aligned with client goals
• Set goals for client campaigns based on initial client connection and onboarding
• Plan and create social media content — including photo, video, and copy
• Manage and assist with the execution of influencer relations campaigns from concept to completion
• Oversee and perfect client coverage reports
• Own the full client journey — recap emails, metrics highlights, areas of success and improvement, wrap-up email or call
• Create and share new concepts with clients, and secure client approvals on plans
• Communicate in a timely manner with clients
• Manage agendas and scheduled updates for client meetings
• Research and stay on top of trends and new offerings in the digital world

Apply

We want to hear from you! Send your resume and cover letter to hello@duetpublicrelations.com. We thank and encourage all to apply! Those with relevant work experience will be contacted for an interview.

We'd love to hear from you if you have:

• A minimum of 3–5 years of digital marketing or social media experience, either at an agency or in-house
• A proven track record of leading client relationships and delivering measurable results
• Experience developing digital strategy and campaigns aligned with client business goals
• A strong understanding of digital advertising
• A track record of dreaming up creative content and campaigns 
• Knowledge and love of social media trends and platform changes
• Excellent writing and copyediting skills
• Strong content creation skills — design (Canva, Adobe), mobile video production and editing, and photography
• Demonstrated content strategy planning and execution experience
• Superb organization, time management, and attention to detail
• Experience mentoring or guiding junior team members a plus