Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. 

We’re seeking a highly organized and proactive Communications Coordinator who is excited to support a fast-moving team and make a real impact. In this role, you will help keep our programs and processes running smoothly by managing tools and workflows, researching trends in PR, journalism, and tech, supporting events, and helping launch new marketing campaigns.

This role is ideal for someone who wants to build a strong foundation in marketing and communications, enjoys problem-solving, and is eager to learn. You must be a clear, concise communicator with strong research and writing skills. You will report to the Senior Communications Manager and collaborate closely with the full Marketing team.

What You’ll Do

• Support the communications team with research, list building, coverage tracking, and reporting.
• Assist with drafting copy, sourcing assets, and coordinating tasks and timelines for communications campaigns.
• Manage our inventory and systems for company swag and assist with marketing operations.
• Maintain and update the internal announcements homepage and external press page as needed.
• Monitor and manage press inbox.
• Contribute ideas to social and design asset development.
• Provide administrative support for events.
• Plan and organize marketing team meetings, retrospectives, brainstorming, and team-building activities.

How Success Will Be Measured in This Role

• Timely response to requests and deadlines.
• Regular maintenance of coverage tracking, media lists, press page, and internal announcement homepage.
• Regular monitoring and appropriate escalation of media coverage.
• Knowledge of marketing team activities, progress, and metrics.

• A minimum of one year of professional or intern experience in marketing or public relations, SaaS experience considered a plus.
• Exceptional organization skills with the ability to manage multiple workstreams.
• Strong written communication skills across varied audiences.
• Tech-savvy with experience using Google Suite, Slack, Asana, Guru, and a CRM, with the ability to learn new tools quickly.
• Experience using PR software like Muck Rack.
• Familiarity with social media platforms, including Twitter, LinkedIn, Instagram, and YouTube.
• Strong research and reporting skills with the ability to make recommendations based on research findings.
• Curious, resourceful, and creative with a desire to keep growing your marketing skills.

Interview Overview

Here’s what you can expect from our process. We’ll keep you informed at every step and let you know if anything changes along the way.

• 30-minute interview with a member of our Talent Team.
• A 1-hour Zoom interview with the hiring manager.
• Take-home assignment (1 hour max).
• A final interview with several team members.

Salary

In the US, the base salary for this role is between $29/hr and $32/hr, depending on skills and experience. Total compensation for this role consists of base salary, and a quarterly bonus plan.

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall within the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than the job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Why Muck Rack?

Remote Work, Forever

• Fully distributed team with a permanent remote setup.
• Home office stipend, phone and internet reimbursement, coworking membership.
• Virtual and in-person team bonding (lunches, events, competitions).

Transparent & Fair Compensation 

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment.
• Standardized bonus or commission structure.
• 401 (k) with employer contributions.
• Equity opportunities.

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents.
• 100% premium coverage for individuals on high-deductible plans.
• 24/7 Virtual Care and Employee Assistance Program.
• Employer-funded HSA contributions and other pre-tax benefits.
• Quarterly wellness stipend and free Headspace subscription.

Time Off and Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days.
• 13 paid holidays with the option to swap for personal days.
• Up to 16 weeks of fully paid parental leave.

Learning and Development

• Transparent pathways for internal mobility and promotion.
• Bi-annual performance reviews, team workshops, and leadership training.
• Unlimited access to Coursera and O’Reilly.
• 2 additional PTO days annually for learning and development.

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives.
• Agile, founder-led company focused on collaboration and innovation.
• Trusted by 3,000+ companies worldwide.

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel, and we have guidelines in place to ensure compliant work away from your designated permanent residence.

If you are interested, please apply HERE, or via the button below.