Segal Communications is an award-winning public relations, social media, content, event, and influencer marketing agency headquartered in the heart of San Francisco. We specialize in crafting comprehensive communication strategies that span food, restaurants, retail, events, hospitality, wine, spirits, and more. Our mission is to help consumer brands establish a strong presence, build a stellar reputation, and amplify their unique stories through integrated marketing communications strategies. We take pride in offering strategic guidance and skillful execution. Beyond being mere consultants, we wholeheartedly integrate ourselves as dedicated team members, working hand in hand with our clients to collaboratively create something we all take immense pride in building.The team of people who make up Segal Communications are smart, strategic, and creative, and we’re looking for Bay Area-based talent to join our team. Segal Communications operates on a hybrid work model, and candidates for this role must be able to work from our San Francisco office.

DUTIES & RESPONSIBILITIES

Client Work

• A senior contact for client accounts - always confirming client satisfaction
• Responsible for overall client management and agency performance on assigned accounts
• Campaign oversight, serve as a project manager: anticipate account needs, devise a plan, assign responsibilities, and ensure on-time deliverables
• Ensure team is servicing the client at an appropriate level; manage client expectations
• Achieve exceptional outcomes for current clients and manage an extended portfolio, ensuring consistency of service is delivered in line with company policy
• Develop senior press relationships and manage contacts with key commentators, industry spokespeople, and sector influencers

Team Management

• Manage a team that may include account executives, account coordinators, and interns
• Provide leadership, direction, and guidance to direct reports to drive a positive work culture; develop & mentor junior team members into comms pros of the future
• Conduct regular check-ins and performance reviews with junior team members

Business

• Actively contribute to the growth of the business; identify and develop new business opportunities; participate in new business development

• 5 years of experience working in public relations
• Comfort in taking the responsibilities of a managerial role
• Exceptional ability to act as a trusted advisor to clients
• Demonstrated ability to develop creative and thorough communications plans and achieve set KPIs
• Excellent project management skills with strong organizational and planning skills - a planner by nature, Monday, Asana, and Airtable are your favorite tools - you watch organizing videos in your free time
• Aligns with Segal's philosophy that talent development is about positive reinforcement and that mistakes are part of the learning process
• Deep understanding of the media landscape and strong media relationships
• Exceptional written, verbal, and presentation skills - you can draft a pitch, press release, media alert, or client email in your sleep
• Outstanding interpersonal and delegation skills
• Thrives under pressure but knows when to take a beat and put what’s possible into perspective
• Bonus if you have experience working on thought leadership

How to Apply

Submit your application at our Careers Page for consideration. Thank you for your interest in Segal Communications!