NYC-based experiential marketing and events agency, a key United States business unit of global company based in Geneva, Switzerland is interviewing highly organized, energetic and hospitality experienced self-starting candidates with a strong understanding of marketing, events and the luxury lifestyle sector to serve as an Account Coordinator.
This position is on a team that delivers on a loyalty marketing program that provides exclusive premium experiences to the brand’s most VIP consumers. The global collection of experiences – from sports and entertainment to fine dining, red carpet and adventure travel – are promoted to consumers by way of a variety of BTL marketing from countries around the world.
Primary Job Duties:
- Serve as a liaison between internal teams, partner agencies, clients and international markets on developing and managing BTL marketing and communications on a global scale
- Work with event managers on developing and deploying marketing on global and domestic communication channels
- Manage marketing submissions through the entire approval process with the understanding of client and local market rules and regulations for legal compliance and creative governance
- Supports Account Executive liaising with international markets and internal teams to ensure that all versions of marketing are consistent from country to country as well as ensure that marketing is pulled after experiences sell out or take place
- Support on event related responsibilities including but not limited to research, logistics planning
- Support with onsite event management as needed
- Maintain comprehensive marketing tracker, ensuring that all upcoming marketing is approved, scheduled and submitted
- Forecast upcoming marketing throughout the year across all domestic and international markets
- Serve as a day-to-day liaison between event managers, servicing/fulfillment teams and international markets on event sales, fulfillment and allocations for international markets
- Track domestic and international sales and allocations, working in tandem with client’s servicing/fulfillment team, and maintain detailed sales reports on an ongoing basis
- Work in tandem with event managers to version out training materials, ticketing setups, registration materials and event informational packets for international markets and post-purchase communications
- Liaise with event managers to answer any experience-related questions that arise from market inquiries and to conduct status/training calls with markets as needed
- Help manage the overall presence of the global premium experience program within the brand’s domestic communication channels by working closely with internal and client Communications teams
- Traffics jobs internally and with client on a daily and weekly basis – marketing deployments, program sales, upcoming submissions, etc.
- Compile sales and event performance metrics; analyze and place recommendations
- Monitor industry trends and innovations, and competitive landscape
- Provide general support (event/administrative) to team as needed
- Oversee overall supply inventory, shipping and manage on site event supplies
- Assist with financial processes
- Maintain knowledge of agency structure and functions, utilizing resources appropriately and efficiently
- Build full knowledge of agency’s offerings, mission and vision
- Establish effective relationships across agency multi-disciplinary teams
- Utilize agency resources appropriately and efficiently
- 2+ years of relevant professional experience preferred
- Passion for digital marketing and/or strategic communications and events
- Copywriting and/or digital marketing experience
- Solid communication skills – written and verbal
- Keen eye for detail combined with passion to guarantee accuracy and quality for all work submitted and published
- Polished, professional demeanor, projects confidence and enthusiasm for the business
- Proven success in project management and managing multiple priorities
- Extremely organized and thorough
- Strong computer skills – Microsoft Office (including Outlook, Excel, PowerPoint, and Word)
- Demonstrated history of establishing effective working relationships across a diverse team
- Demonstrates solid understanding of agency processes, department functions and workflow
- Demonstrates understanding of branding and brand value
- Reading-level proficiency in other languages a plus
Other:
- Black Flower Agency is a business unit of MCI USA, the United States subsidiary of MCI Group (www.mci-group.com).
- Position supports Account Managers and Directors
- Unquestioned work ethic and great organizational skills
- This position is client and high net-worth individual consumer facing on-site at events, and requires strong hospitality skills
- Ability to travel and work nights and weekend events when necessary
- Ability to interact in a collaborative manner
- Solutions-oriented and creative problem solver
- Eager to learn with a desire for career growth in the event marketing, event hospitality, event production, and experiential events sector.
- Function as an Agency Team Member in accordance with parent company’s corporate vision and guiding principles, including unquestioned integrity, client-centricity and a quest for lifelong learning.
MCI USA is an Equal Opportunity Employer. Candidates must be authorized to work in the United States for any employer without sponsorship.
