The position of Account Supervisor reports to an Account Director or higher level employee. The primary responsibility is to manage and implement account work for several clients, or a significant portion of a large account. The Account Supervisor is responsible for managing and executing all aspects of a PR program, supervising and managing the client relationship, and managing the account team. Should demonstrate an expertise to answer all general PR questions immediately and unaided.
Specific responsibilities may include:
• Providing strategic counsel to clients and account team
• Managing the execution of programs as well as assuming direct responsibility for quality implementation
• Continually developing relationships with media and pitching clients on an ongoing basis
• Anticipating clients’ strategic needs – both long and short term
• Offering value-add counsel on an ongoing basis
• Planning and running strategic client meetings
• Managing all communication with the client
• Retaining current accounts and growing them
• Building relationships at the senior level with clients while maintaining others
• Supervising account staff in their daily activities, providing structure and instruction for balancing their workloads
• Motivating/mentoring staff and guiding professional development
• Proactively participating in new business initiatives: plan writing, presentation
• Working knowledge of social networks and ability to assist clients with developing strategies and monitoring share of voice
Education and Experience Required:
• 3 years of relevant work experience
• BA/BS Degree
• Requires strong written and verbal communication skills and attention to detail
Knowledge and Skills Required:
• Ability to prioritize while simultaneously working on numerous projects
• Excellent interpersonal and communication skills
• Detail oriented and results oriented
• Ability to spot trends and integrate into PR efforts to keep accounts current in the media
