The Museum of the City of New York seeks a candidate to oversee content across the Museum’s website, email, and print to ensure accuracy, consistent voice, and alignment with marketing goals.
Roles and Responsibilities:
- Direct the Museumʹs email communication strategy and editorial calendar. Write and edit copy for all newsletters to increase awareness of exhibitions, programs, fundraising campaigns, and the Museum’s online shop
- Build and execute email campaigns in MailChimp. Insert and format text, crop images, upload lists, send tests to stakeholders, make multiple rounds of revisions, and schedule campaigns
- Identify email acquisition streams and implement strategies to capture new addressesCo‐manage day‐to‐day operations of the Museum’s website. Curate homepage content, publish new web pages, including the blog, and liaise with developers to create website enhancements and troubleshoot issues
- Project manage print projects. Gather assets from stakeholders, distribute proofs for approvals (proofreading, content, credits), and manage numerous iterations of edits
- And other duties as assigned
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- 2+ years managing an email marketing program
- Must be highly organized, deadline oriented, and flexible, with strong project management skills
- Knowledge of email best practices, deliverability, CAN‐SPAM and CASL legislation, and email success metrics
- Working knowledge of Photoshop
- Strong ability to handle repetitive, menial tasks with humility
- Experience working with an email service provider such as Mail Chimp
- Ability to analyze mail campaigns and make recommendations based on benchmarks and results
- An effective communicator that successfully collaborates with stakeholders at all level
- Familiarity with The Chicago Manual of Style
- Experience working in a museum or a related sector is desirable
- Patience and a sense of humor are a must!
- Must be able to work occasional nights and weekends to ensure website is current
Excellent benefits package, including a defined benefit pension plan as well as a 401K savings plan.
Please email your resume and cover letter to the Museum of the City of New York Attention: Human Resources Department to jobs@mcny.org. To be considered, please include Digital Editor within the subject line of your email.
